We ship it as soon as we have it made and packed. Custom orders may take a few extra days, which you will be notified of. Processing time is on front page. You can't return it just because you want to. There has to be a reason that's our fault. Like you bought Lavender and we sent you Peach. There's no policy on how it comes back - it depends on the situation, but we'll make it right. If it's defective, you have to send it back - sorry. We gotta have it. If we get it and it's our fault, return shipping and cost of item will be refunded or a store credit. If you want a smile and a sorry, we give those too.
